01Auto Repair
Capture Year / Make / Model / Symptom on the first ring
Your advisors get a clean ticket with vehicle details and symptom notes instead of playing phone tag between test drives.
AI Service Advisor for Independent Auto & Collision Shops
Keep your service advisors focused on the bay—not buried in ‘is my car ready?’ calls.
Chronicle captures year/make/model/VIN or symptom details, books drop-off windows into Cal.com, handles status check-ins via SMS/WhatsApp, and gates repair approvals on human sign-off.
Illustrative unit economics
One booked brake job or diagnostic repair ($400–$1,100) pays for Handler for the entire quarter.
Market footprint
Built for 84,859 US general auto repair shops (Census CBP) and 514,712 EU-27 motor vehicle repair businesses (Eurostat).
Inbound caller • 8:05 AM (Morning drop-off rush)Illustrative call + Human Gate
How Chronicle handles an inbound auto repair inquiry
01 · Inbound caller
“My 2021 Subaru Outback has the check-engine light flashing and a rough idle—can I tow it in today?”
02 · Chronicle AI Front Desk (First-line AI disclosure included)
“I’m the AI assistant for Apex Euro & Import Auto. We can receive a tow drop-off today—let me log your 2021 Outback, text you our key-drop instructions, and hold a diagnostic bay slot for our lead advisor to confirm.”
03 · Owner Control · Human Approval Gate
requires_approvalHuman Approval Gate: Same-day tow-in diagnostic bay slot held for service writer confirmation.
→ SMS sent with shop address, tow drop zone, and authorization link.
01 / Pre-loaded 1-click services
Included in the Auto Repair preset
Skip typing from scratch. Starting with this preset pre-populates your operating brief with these services, default hours, and safety rules:
- Check-engine & electrical diagnostic drop-off
- Brake pad, rotor & suspension service
- Factory scheduled maintenance & oil service
- AC recharge & cooling system repair
- Pre-purchase vehicle inspection
02 / Operational edge
Why auto repair & collision shops switch from answering services to Chronicle.
Every inbound call, SMS, WhatsApp message, and web chat stays in one chronological thread—governed by your operating brief and human approval gates.
02Auto Repair
SMS & WhatsApp status updates with human approval
Draft vehicle-ready notifications or estimate follow-ups and approve them in one tap from your phone.
03Auto Repair
Zero per-minute charges during busy morning drop-offs
Whether a caller takes 45 seconds or 4 minutes to describe a noise, your monthly rate stays flat.
03 / Questions & answers
Common questions for auto repair.
Straight answers on safety boundaries, call forwarding, and flat-rate capacity before you launch.
- Can Chronicle collect year, make, model, and symptoms automatically?
- Yes. Selecting the Automotive preset configures your AI employee to ask for vehicle details and preferred drop-off window on every booking call.
- Does it handle text messages from customers asking for pickup times?
- Yes. Inbound SMS and WhatsApp messages are answered using your published hours and policies, or held in your approval queue.
- How long does setup take?
- Under 3 minutes using the 1-click Automotive Service & Repair preset in onboarding.
Q1Policy & setup
Q2Policy & setup
Q3Policy & setup
1-click industry onboarding
Launch your auto repair front desk today.
Start with pre-loaded auto repair services, operating hours, and Human Approval Gate defaults on Handler ($99/mo flat).