01
Map the operating boundary
Document communication channels, carrier provider accounts, manager approval limits, SSO requirements, and the scope of work the AI Employee may coordinate.
Chronicle for organizations
Put AI labour inside your operating controls.
Enterprise adds the identity governance, customer-owned connectors, retention policies, and dedicated deployment controls required to commission Chronicle across an organization.
Enterprise control plane
Authority before automation
01
Identity and authority (SSO + RBAC)
Included02
Customer-owned carrier connectors
Customer-owned03
Retention and region controls
Set at commissioning04
Dedicated deployment review
Technical reviewOrganization policy inScoped authority out
01 / Operating controls
Governance belongs inside the workflow.
The enterprise control plane enforces identity, carrier ownership, and data residency rules before execution authority expands.
Control 01 — Identity and authoritySSO and granular Role-Based Access Control.
Single sign-on via SAML and OIDC is included alongside granular RBAC so administrators, property managers, and maintenance triage staff maintain separate access boundaries.
SAML / OIDC SSORole-Based Access ControlScoped administrative permissionsSession governance
Control 02 — Connector ownershipCustomer-owned provider accounts and carrier credentials.
Run communications through your own enterprise Twilio, Meta WhatsApp, and transactional email infrastructure rather than sharing shared carrier endpoints.
Direct carrier credentialsDedicated phone numbersCustom sender identitiesProvider SLA retention
Control 03 — Governance and residencyConfigurable retention schedules and regional data controls.
Specify organization-wide message retention, media storage lifecycles, and geographic data residency during technical commissioning.
Custom retention policiesData residency guaranteesEncrypted evidence vaultCompliance audit exports
Control 04 — Dedicated deploymentIsolated single-tenant infrastructure options.
Commission a dedicated Chronicle deployment in an isolated environment following architectural and security review with your engineering team.
Dedicated VPC deploymentSingle-tenant isolationCustom uptime SLATechnical commissioning
02 / Organization roles
Engineered for every stakeholder.
From security reviews to executive asset reporting, Chronicle delivers transparency and defensible audit ledgers across your entire estate.
VP of Operations
Standardize multi-property execution with verified audit trails.
- Consistent triage rules and response times across all properties and portfolios.
- Manager approval gates hold high-cost dispatches before contractor commitment.
- Live operational visibility into open tickets, vendor performance, and resolution speed.
- Predictable commercial terms with zero metered conversation overage charges.
Unified maintenance operations with full cost governance.
IT & Security Leads
Enterprise SSO, RBAC, and customer-owned connector credentials.
- SAML 2.0 and OIDC single sign-on integrate directly with your identity provider.
- Communications route through your own Twilio, Meta, and carrier accounts.
- Custom data retention policies and encryption at rest for all resident communications.
- Isolated dedicated deployment options available upon technical architecture review.
Clean security perimeter that respects corporate governance.
Risk & Compliance
Immutable evidence ledgers and defensible maintenance chronologies.
- Every resident message, phone recording, photo, and approval timestamp is preserved.
- Emergency leak and safety triage triggers instant notifications and escalation paths.
- Defensible records for insurance claims, municipal code compliance, and disputes.
- Zero unrecorded or rogue vendor dispatches outside policy limits.
Audit-ready evidence packet generated for every work order.
Asset Managers
Protect building valuation with structured preventative maintenance.
- Historical unit maintenance log documents long-term capital care and repairs.
- Real-time expense tracking enforces vendor quote limits before spend occurs.
- Reduced vacancy downtime through rapid 24/7 emergency leak and HVAC triage.
- Clean asset reporting for board presentations and institutional investors.
Preserve asset value with complete maintenance chronologies.
03 / Architecture & trust
Enterprise-grade reliability and predictability.
Transparent commercial terms, zero usage penalty spikes, and complete data governance tailored to institutional property portfolios.
- Governance100%
Immutable chronological audit trail recording every call, photo, and manager approval.
- SecuritySAML/OIDC
Enterprise SSO and role-based access control included with every deployment.
- Architecture
Authority before automation: organizational policy in, scoped execution out. Chronicle respects your policy boundaries.
Chronicle / Enterprise Operating Principle - CommercialZero
Metered conversation overage fees — capacity remains predictable regardless of seasonal volume.
- Capacity500
Configurable workflow definitions with uncapped active workflows in production.
- SupportSLA Design
Dedicated technical onboarding and tailored support service-level agreements.
04 / Commissioning process
A deployment is reviewed, not guessed.
Commissioning maps the exact boundary of AI authority before a single production message or dispatch is sent.
02
Technical architecture review
Chronicle and your engineering team confirm connector ownership, data retention policies, region controls, and any dedicated single-tenant VPC requirements.
03
Commission the operator
Activate approved communication routes, launch in supervised mode with human checkpoints, and expand execution authority as verified evidence accumulates.
05 / Published pricing path
Enterprise starts at $600 per month.
Monthly invoiced billing includes Enterprise plan entitlements. Dedicated deployment is eligible to commission after technical review; provider, infrastructure, fair-use, and contract controls still apply.