How can we help?
Knowledge base
Managing multiple business locations or agency client workspaces under a single login email.
- Navigate to the top-left workspace selector in your Chronicle dashboard.
- Click 'Add Workspace' or select another authorized property to switch contexts immediately.
- For cross-account billing consolidation, contact enterprise support for master organization pooling.
Operators see 'JWT token expired [401]' when switching between dispatch board tabs or returning after idle.
Staff member cannot approve urgent contractor dispatch orders; 'Insufficient role clearance: dispatcher requires operator sign-off' displayed.
Retaining current local business DID phone numbers while directing audio streams through Chronicle AI.
Need more help?
Chat with Chronicle's support assistant.
Prefer talking?
Record a question and continue in the same support conversation.
Chronicle support
Conversation
Replies come from the support service. No account changes happen from chat alone.
Commands
Ask a Chronicle support question
Type below, choose a command, or open voice controls to record a question. Ticket submission always requires your review.
Can't find what you're looking for?
Ask a support question, record a voice message, or create and review a ticket in one conversation.